Privacy Policy
Effective date: August 25, 2026 · Last updated: August 25, 2026
This privacy policy describes how Shelbourne Technology Solutions Inc. ("we," "us," or "STS") collects, uses, and discloses personal information through this website (shelbourne.ca) and in the course of its consulting activities. We are a British Columbia corporation and are subject to BC's Personal Information Protection Act (PIPA) and Canada's federal Personal Information Protection and Electronic Documents Act (PIPEDA) for cross-provincial and cross-border activity.
What personal information we collect
This website is a static informational site. It does not have user accounts, contact forms, newsletter sign-ups, or analytics tracking. We do not set cookies or collect personal information automatically through the site itself.
We may receive personal information you voluntarily provide when you:
- Book a meeting via Calendly (operated by Calendly LLC) — your name and email address are collected and processed by Calendly under their own privacy policy
- Connect or correspond with us via LinkedIn (operated by LinkedIn Corporation) — governed by LinkedIn's privacy policy
- Contact us directly by email at privacy@shelbourne.ca
In the course of client engagements, we may receive business contact information (names, email addresses, job titles) of personnel at client organizations. This information is used only to carry out the engagement and is not shared with third parties for any other purpose.
How we use personal information
We use personal information only for the purposes for which it was collected:
- To respond to inquiries and schedule meetings
- To deliver contracted consulting services
- To meet legal and contractual obligations
We do not use personal information for marketing purposes without your consent, and we do not sell personal information to third parties.
Disclosure of personal information
We do not disclose personal information to third parties except:
- To service providers who assist in delivering services (e.g., cloud infrastructure, scheduling tools), under contractual terms that restrict their use of that information
- Where required by law or lawful authority
- With your consent
Some service providers we use are located in the United States. When personal information is transferred outside Canada, it may be subject to the laws of the receiving jurisdiction, including lawful access by foreign governments. We take reasonable steps to ensure such providers protect personal information at a standard consistent with Canadian law.
Retention
We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. Business contact information from completed engagements is retained for a period of seven years to meet standard commercial record-keeping obligations, then deleted or destroyed securely.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse. All devices used in business operations employ full-disk encryption.
Your rights
Subject to applicable law, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate personal information
- Withdraw consent to our use of your personal information, subject to legal or contractual restrictions
- Ask questions about our privacy practices
To exercise any of these rights, contact us at privacy@shelbourne.ca. We will respond within 30 days.
Cookies and tracking
This website does not set cookies or use analytics tracking software. Third-party services linked from this site (Calendly, LinkedIn) may set their own cookies when you visit those services. See our Cookies and Marketing Notice for details.
Contact
Francis Potter is the privacy officer responsible for compliance with this policy.
Shelbourne Technology Solutions Inc.
100–722 Cormorant St, Victoria, BC V8W 1P8
privacy@shelbourne.ca
Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of this website after a change constitutes acceptance of the revised policy.